Terms & Conditions
When placing an order with Ciara Reynolds Design for a bespoke piece you will be advised of current production times on payment of your initial invoice. This first payment books the order into the studio diary and it is at that point, no earlier that we can confirm an exact schedule for the work. For bespoke it can be up to 3 months from filling in the Information to receiving your stationery.
If you have an urgent order please let us know & we’ll let you know if it’s possible. if there is availability we can rush things through, however this will incur an extra charge. If you are ordering through the website email us before making your payment to make sure we can achieve your deadline.
Once we’ve received payment and approved your order, you will be emailed an Information Form to fill in. Here, you will be able to specify your preferred envelopes as well as filling in all of your information for the stationery. Once you have sent this back, the design and layout process can begin.
Please refer to the Bespoke Ts&Cs for more information
Timings
Designer Ciara Reynolds reserves the right to extend draft deadlines by up to a few days if she believes the work will benefit from additional time spent and prior warning will be given.
Please refer to the Bespoke Ts&Cs for more information
Wording & Proofs
Your jpeg proof will be emailed over for you to check wording, layout and spelling. If you have commissioned a map, please allow for an extra 5 to 7 days. If there are any changes needed a second and third proof will emailed to you free of charge, please allow another 5 business days for these. After this time any further amendments will incur a charge of €15 per amendment.
It is up to you to make sure that the wording on the order is exactly as you would like it to appear on your invitations. Ciara Reynolds Design cannot be held responsible for any spelling mistakes etc. I will not begin print production until I have received written sign-off from you referencing the correct proof to proceed with.
By approving your final proof you accept responsibility for the information, wording and layout as shown. If errors are discovered after proof approval, we are required to charge for a print order at the minimum quantity. Amended reprints will be treated as a new order & charged for accordingly. However, if an error is made on our part Ciara Reynolds Design will replace the items free of charge.
Once you have signed off on your proof, your order will be printed and dispatched. You can expect your invitations to arrive within 10 working days from this final approval if there are no packaging extras. It is your responsibility to ensure that payments are made and proofs approved in good time for your own deadline.
Copyright
Ciara Reynolds Design holds all copyright for designs and you cannot copy or reproduce any of our designs in any way from the jpeg proofs. Neither you, nor a third party, may copy any part of the design or reproduce it in any way, without permission of Ciara Reynolds Design.
It is your responsibility to obtain permission for any copyright material, for example hymns or poems that are to feature in your stationery.
If you request a modification to the pre-designed collection, the Ciara Reynolds Design reserve the right to offer the design to other clients but only after your wedding or event has taken place. Once final design has been agreed, normal printing & other prices apply (which will be covered in the initial quote.)
The Ciara Reynolds Design will not copy or otherwise recreate another artists work, please do not ask us to.
GDPR Policy as of 25th May 2018
Ciara Reynolds Design reserve the right to display your wedding stationery at Wedding fairs, showcases and social media after your wedding or event has taken place. Please let us know if you wish for us not to do this.
At Ciara Reynolds Design your data is used solely for the purpose of creating your stationery products. For wedding stationery customers, in filling out the Stationery Information Form you are consenting to Ciara Reynolds Design's use and storage of your data for the time period leading up to your wedding and for 6 months afterwards just in case we need to get in touch with you for feedback purposes. Your stationery files and email correspondence are also wiped of any personal data 6 months following your wedding date unless you continue to contact us for further products. Designs will be retained for future use at the discretion of Ciara Reynolds Design. In the occasion of your purchasing the printed envelope addressing or invitation naming service a spreadsheet of the details will be sent to our printers, Digital Printing Ireland and Reads who print these personalisations.
